Last Modified: November 22nd, 2024

Welcome to Health Source Online. These Terms of Use (“Terms”) govern your access to and use of the website located at www.healthsource.online (the “Site”) and any services, features, or products provided through the Site or by Health Source Online (“we,” “us,” or “our”). By accessing or using the Site and Services, you agree to be bound by these Terms and our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree with these Terms, please do not use the Site or Services.

We reserve the right to modify these Terms at any time. Changes will be posted to this page, and the “Last Modified” date will be updated. Continued use of the Site or Services after changes have been posted constitutes acceptance of the revised Terms.

1. Use of the Services

Eligibility

To use our Services, you must:

  • Be at least 18 years old or the age of majority in your jurisdiction.
  • Be located in a state or jurisdiction where the Services are available.
  • Agree to and comply with these Terms.

By using the Services, you represent and warrant that you meet these eligibility requirements.

Scope of Services

Health Source Online is a telemedicine platform that connects users with healthcare providers and facilitates prescription fulfillment through licensed pharmacies. We are a technology provider, not a healthcare provider. Healthcare services delivered through our platform are provided by independent medical groups, healthcare providers, or pharmacies (“Providers”). We do not practice medicine or pharmacy, nor do we interfere with the professional judgment of Providers.

2. Your Relationship with Providers

By using the Services, you acknowledge that:

  • Providers are independent contractors, and their advice and care are their sole responsibility.
  • Health Source Online does not control or influence the practice of medicine or pharmacy.

The patient-provider relationship is formed solely between you and the Provider. Health Source Online is not responsible for the quality, reliability, or outcomes of the healthcare services provided.

By using our telemedicine Services, you consent to:

  • Receiving healthcare services remotely using electronic communications, including video, audio, or other methods.
  • Potential risks of telemedicine, such as incomplete information due to technology limitations.

You will be provided with a telemedicine-specific informed consent form, which must be accepted before using our Services.

4. Registration and Account Security

To access the Services, you must:

  1. Create an account by providing accurate and complete information.
  2. Safeguard your account credentials (username and password).
  3. Notify us immediately of unauthorized use of your account.

We reserve the right to terminate or suspend accounts for violations of these Terms.

5. User Responsibilities

As a user, you agree to:

  • Provide truthful and accurate information during consultations and when using the Services.
  • Follow Providers’ instructions, including those related to prescriptions and treatment plans.
  • Use the Services only for lawful purposes.

You are solely responsible for maintaining the security of your device and internet connection when accessing the Services.

6. Privacy and Data Security

Your privacy is important to us. Please refer to our Privacy Policy for details on how we collect, use, and share your personal and medical information.

While we implement industry-standard security measures, we cannot guarantee that your information will remain completely secure. By using the Services, you acknowledge and accept this risk.

7. Payment and Subscription

Some Services require payment or subscription. By providing payment information, you agree that:

  • Charges for Services will be billed to your payment method.
  • Subscription Services will auto-renew unless canceled 48 hours before the renewal date.

We reserve the right to change pricing or billing terms. Refund policies are outlined during the checkout process and are subject to applicable laws.

8. Intellectual Property

All content on the Site, including text, graphics, logos, and software, is the property of Health Source Online or its licensors and is protected by intellectual property laws. You may not:

  • Copy, distribute, or reproduce any part of the Site without permission.
  • Reverse engineer or decompile any software on the Site.

9. Prohibited Activities

You agree not to:

  • Use the Site for illegal or unauthorized purposes.
  • Submit false or misleading information.
  • Attempt to hack, disable, or interfere with the Site or Services.
  • Collect information about other users without their consent.

Violations may result in termination of access and potential legal action.

10. Third-Party Services

Our Services may include third-party tools, products, or links to third-party websites. We are not responsible for:

  • The content, functionality, or privacy practices of third-party sites.
  • Transactions or interactions you have with third parties.

You should review the terms and privacy policies of third-party services before using them.

11. Disclaimer of Warranties

The Services are provided “as is” and “as available.” To the fullest extent permitted by law:

  • We disclaim all warranties, express or implied, including those of merchantability and fitness for a particular purpose.
  • We do not guarantee uninterrupted or error-free operation of the Site or Services.

12. Limitation of Liability

To the fullest extent permitted by law, Health Source Online and its affiliates are not liable for:

  • Direct, indirect, incidental, or consequential damages arising from your use of the Services.
  • Medical outcomes or decisions made by Providers.

Our liability, if any, is limited to the amount you paid for the relevant Service.

13. Indemnification

You agree to indemnify and hold harmless Health Source Online and its affiliates from any claims, losses, or damages arising from:

  • Your breach of these Terms.
  • Your misuse of the Services.

14. Arbitration and Dispute Resolution

All disputes arising from or related to these Terms shall be resolved through binding arbitration in accordance with the rules of the American Arbitration Association. Arbitration will take place in New York, NY, unless both parties agree otherwise. Class actions and jury trials are waived to the fullest extent permitted by law.

15. Termination

We may terminate or suspend your access to the Services at our discretion, with or without cause, including for violation of these Terms. Termination does not relieve you of obligations accrued prior to termination.

16. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.

17. Contact Us

For questions or concerns about these Terms, contact us at:
Health Source Online
420 Lexington Ave, Suite 1402
New York, NY 10170
Email: info@healthsource.online