Welcome to Health Source Online

These Terms of Use (“Terms”) govern your access to and use of the website located at www.healthsource.online (the “Site”) and any services, features, or products provided by Health Source Online (“we,” “us,” or “our”). By accessing or using the Site or our Services, you agree to comply with these Terms and our Privacy Policy, which is incorporated into these Terms by reference. If you do not agree to these Terms, please discontinue use of the Site and Services immediately.

We reserve the right to revise these Terms at any time. Updates will be posted on this page, and the “Last Modified” date will reflect the most recent changes. Continued use of the Site or Services after updates are posted constitutes acceptance of the revised Terms.

1. Use of the Services

Eligibility

To use our Services, you must:

Be at least 18 years old or meet the age of majority in your jurisdiction.
Reside in a location where our Services are legally available.
Agree to comply with these Terms in their entirety.
By using the Services, you confirm that you meet these eligibility criteria.

Scope of Services

Health Source Online operates as a telemedicine platform, connecting users with licensed healthcare providers and pharmacies. We are a facilitator, not a healthcare provider. Medical services accessed through our platform are delivered independently by licensed providers or pharmacies (“Providers”).

We do not practice medicine or pharmacy, and we do not influence the professional judgment of Providers.

2. Your Relationship with Providers

By using our Services, you acknowledge:

Providers are independent contractors solely responsible for their professional advice and care.
Health Source Online does not oversee the quality or outcomes of medical or pharmacy services provided.
The patient-provider relationship is exclusively between you and the Provider.

By using our telemedicine Services, you agree to:

Receive healthcare remotely via electronic means (e.g., video, audio, or other communications).
Acknowledge the potential limitations and risks of telemedicine, such as incomplete data or technology malfunctions.
You will be required to sign a telemedicine-specific informed consent form before accessing telemedicine services.

4. Registration and Account Security

To access our Services, you must:

Create an account using accurate and complete information.
Safeguard your account credentials and notify us of unauthorized activity.
Accept responsibility for any actions taken under your account.
We may terminate or suspend your account at our discretion if you violate these Terms.

5. User Responsibilities

As a user, you agree to:

Provide accurate and truthful information during consultations.
Follow treatment plans and instructions from Providers.
Use the Services only for lawful purposes and maintain the security of your device.

6. Privacy and Data Security

We prioritize your privacy. Please review our Privacy Policy for details on how we handle personal and medical data.

While we employ industry-standard security measures, no system is entirely secure. By using the Services, you accept this inherent risk.

7. Payment and Subscription

Some Services require payment or subscription. By providing payment information, you agree that:

Fees will be charged to your selected payment method.
Subscriptions automatically renew unless canceled 48 hours prior to the renewal date.
Pricing and billing terms may change, and refund policies will be disclosed during checkout.

8. Intellectual Property

All content on the Site—including text, graphics, logos, and software—is the exclusive property of Health Source Online or its licensors. You may not:

Copy, reproduce, or distribute any part of the Site without permission.
Reverse engineer or tamper with any software on the Site.

9. Prohibited Activities

You agree not to:

Use the Site for illegal activities.
Submit false or misleading information.
Interfere with or disrupt the Site’s functionality.
Collect data from other users without their consent.
Violations may result in termination and legal action.

10. Third-Party Services

Our Site may link to third-party tools or services. Health Source Online is not responsible for:

The accuracy or functionality of third-party services.
Transactions or interactions with third parties.
Review the terms and policies of third-party sites before using them.

11. Disclaimer of Warranties

The Services are provided “as is” without warranties of any kind. We do not guarantee uninterrupted access, error-free operation, or specific outcomes from using our Services.

12. Limitation of Liability

To the maximum extent permitted by law, Health Source Online is not liable for:

Direct, indirect, incidental, or consequential damages arising from use of the Services.
Medical outcomes or decisions made by Providers.
Our liability is limited to the amount paid for the relevant Service.

13. Indemnification

You agree to indemnify and hold Health Source Online harmless from any claims, damages, or legal fees arising from:

Your violation of these Terms.
Your misuse of the Site or Services.

14. Arbitration and Dispute Resolution

All disputes arising from these Terms shall be resolved through binding arbitration under the rules of the American Arbitration Association. Arbitration will occur in New York, NY, unless otherwise agreed. Class actions and jury trials are waived.

15. Termination

We may terminate your access to the Services at any time, with or without cause. Termination does not absolve you of obligations accrued prior to termination.

16. Governing Law

These Terms are governed by the laws of the State of New York, without regard to conflict-of-law principles.

For questions or concerns about these Terms, contact us at:

Health Source Online
PMB 4015
35 W 31st St,Store 1
New York, NY 10001
Email: info@healthsource.online